Client Folio

Client Testimonials

  • “Café Concepts designed my first franchised restaurant in 2004. Being my first venture into the restaurant business, I was a bit overwhelmed with the whole design and purchasing phase. Thankfully, Jill, Robert and their friendly staff eliminated all of my reservations and fears. Café Concepts personally presented my plans and equipment list in great detail. Not only did they offer their expertise, but they really understood my needs and suggestions.

    It was so refreshing and delightful to have one-stop shopping and quick delivery times. The arrival of the equipment was timed perfectly with the completion of the build-out, allowing me to have the man power available to install the new equipment.

    My restaurant has been open five years, and I still utilize Café Concepts for all my equipment needs. It’s very convenient to be able to purchase all my smallwares from Café Concepts knowing that I am getting the lowest price available. What makes the experience so unique is that even if Café Concepts does not have an item in stock, they will do everything in their power to get virtually anything I need at the best price, and always on-time.

    I would most definitely use Café Concepts again when it’s time to open up new locations. Thank you Café Concepts for taking care of me and contributing to the success of my business.
    “Café Concepts designed my first franchised restaurant in 2004. Being my first venture into the restaurant business, I was a bit overwhelmed with the whole design and purchasing phase. Thankfully, Jill, Robert and their friendly staff eliminated all of my reservations and fears. Café Concepts personally presented my plans and equipment list in great detail. Not only did they offer their expertise, but they really understood my needs and suggestions.

    It was so refreshing and delightful to have one-stop shopping and quick delivery times. The arrival of the equipment was timed perfectly with the completion of the build-out, allowing me to have the man power available to install the new equipment.

    My restaurant has been open five years, and I still utilize Café Concepts for all my equipment needs. It’s very convenient to be able to purchase all my smallwares from Café Concepts knowing that I am getting the lowest price available. What makes the experience so unique is that even if Café Concepts does not have an item in stock, they will do everything in their power to get virtually anything I need at the best price, and always on-time.

    I would most definitely use Café Concepts again when it’s time to open up new locations. Thank you Café Concepts for taking care of me and contributing to the success of my business.

    Brandy Heinlein

    Tropical Smoothie Café
  • “Café Concepts helped us open 12 new stores and 3 relocated stores in the past year alone. The support, expertise and professional manner they provided to our franchisees, and corporate support center, has lead to cost effective and on-time openings each and every time.

    Café Concepts has been a valuable asset by developing great equipment/furniture packages and prototypical stores during our rapid expansion. Jill, Robert and the entire team at Café Concepts continue to be supportive and enthusiastic partners with Capriotti’s Sandwich Shops on both the franchiser and franchisee sides of the business.
    “Café Concepts helped us open 12 new stores and 3 relocated stores in the past year alone. The support, expertise and professional manner they provided to our franchisees, and corporate support center, has lead to cost effective and on-time openings each and every time.

    Café Concepts has been a valuable asset by developing great equipment/furniture packages and prototypical stores during our rapid expansion. Jill, Robert and the entire team at Café Concepts continue to be supportive and enthusiastic partners with Capriotti’s Sandwich Shops on both the franchiser and franchisee sides of the business.

    Pegi Demlow

    Director of Franchise Development Capriotti's Sandwich Shop, Inc.
  • Café Concepts has been assisting me in the procurement of my Furniture, Fixtures and Equipment in the last 7 years. The honesty and integrity of Robert and Jill Walsh and Samantha Flores is beyond reproach. Their commitment to assist me and my team to find the best available equipment at the most reasonable price is commendable. This is the very reason that I designated their company as our primary FF&E Supplier since 4 years ago. All of our Theme Parks, Water Parks, Animal Parks, and Family Entertainment Centers throughout the US are required to obtain 3 bids to purchase equipment. We get 2 quotes from their local suppliers in their city and state and we get one as a standard procedure from Café Concepts. 9 out of 10 Café Concepts gets the order because they fulfill our needs and meet all our requirements.
    In my 38 years in the hospitality business, there are very few suppliers that have earned my trust and confidence like Café Concepts has done.
    Café Concepts has been assisting me in the procurement of my Furniture, Fixtures and Equipment in the last 7 years. The honesty and integrity of Robert and Jill Walsh and Samantha Flores is beyond reproach. Their commitment to assist me and my team to find the best available equipment at the most reasonable price is commendable. This is the very reason that I designated their company as our primary FF&E Supplier since 4 years ago. All of our Theme Parks, Water Parks, Animal Parks, and Family Entertainment Centers throughout the US are required to obtain 3 bids to purchase equipment. We get 2 quotes from their local suppliers in their city and state and we get one as a standard procedure from Café Concepts. 9 out of 10 Café Concepts gets the order because they fulfill our needs and meet all our requirements.
    In my 38 years in the hospitality business, there are very few suppliers that have earned my trust and confidence like Café Concepts has done.

    Albert L. Cabuco

    VP Food and Beverage- Palace Entertainment
  • Since 2007, Café Concepts has helped us grow from two Tropical Smoothie Café locations in Las Vegas to over 20 locations.
    No matter how large or small the project I am working on Jill has always taken care of my needs in a timely and cost effective manner.
    After purchasing restaurant equipment from Café Concepts over the years, Jill has been extremely helpful in locating replacement parts which has saved me countless time and money over the last eight years.
    I have dealt with many restaurant supply companies over the years and Café Concepts is by far the best!
    Since 2007, Café Concepts has helped us grow from two Tropical Smoothie Café locations in Las Vegas to over 20 locations.
    No matter how large or small the project I am working on Jill has always taken care of my needs in a timely and cost effective manner.
    After purchasing restaurant equipment from Café Concepts over the years, Jill has been extremely helpful in locating replacement parts which has saved me countless time and money over the last eight years.
    I have dealt with many restaurant supply companies over the years and Café Concepts is by far the best!

    Kevin Zona

    Tropical Smoothie Café- Owner